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Frequently asked questions
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Click on the question mark to reveal the answer
 | How is CheapShortBreaks.co.uk different to other travel websites? |
 | Do you list prices for holidays starting from countries outside the UK and Ireland? |
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Do the agents and operators featured on your site pay to keep their prices there? |
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Do sites pay you for the links in the 'Useful links and Services' column on your pages? |
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Do the prices quoted on your pages include UK taxes? |
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Some of the holiday details are not easy to understand. Why is this? |
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I telephoned an agent, and he claimed no knowledge of his company's advertised price on your site. Why should this be? |
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Where do you get your prices from? |
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Can I rely on the accuracy of the prices you display? |
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I don't have time to check all your pages continually, but would like to keep up-to-date with any extra special bargains. Can you help? |
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May we create a link to your site?
I am in the travel industry and would like to display prices on the destination pages of your site, or have a banner on your site. How do I go about getting this set up?
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Answers
How is CheapShortBreaks.co.uk different from other travel websites?
Most other travel websites are trying to sell you something. CheapShortBreaks.co.uk sells nothing. CheapShortBreaks.co.uk is not a travel agent - but a website dedicated to showing the best travel deals. As a company CheapShortBreaks.co.uk does not sell any tickets or holidays and cannot give specific quotes. CheapShortBreaks.co.uk is a media company publishing a directory of the best travel deals online - the No. 1 guide to travel deals. |

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Do you list
prices for holidays starting from countries outside
the UK and Ireland?
CheapShortBreaks.co.uk displays holiday and short
break deals from the UK and Ireland only. We also
have a sister site www.cheapaccommodation.com
which displays global accommodation deals.
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Do the agents and operators featured on your site pay to keep their prices there?
Not to post their deals, but they do pay a 'referral fee' when you click through to their site and make a booking. This funds the development of the site, which is growing out of cash-flow.
We also find it works much better: in our first year (1996) we had a mixture of paying and non-paying contributors, and we invariably found that the non-paying ones took far more trouble to give us a fuller range of prices, and to keep them more up-to-date. With so many advertisers, we are able to carry a fully comprehensive range of cheap prices and so are able to fulfill our mission to be the No.1 guide to travel deals.
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Do sites pay you for the links in the 'Useful links and Services' column on your holiday-destination pages?
Our links are free - we have researched them for the benefit of the viewers. The idea of this column is that viewers should be able to prepare and research every aspect of their trip. We handpicked sites that will be really useful for our viewers.
Please
send us an email if you would like to suggest
any others that you feel would be invaluable to
fellow travelers and we will add them to our site. |

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Do the prices quoted on your pages include UK taxes
Not necessarily - many of the prices quoted on the website do not include taxes or online booking discounts.
All the same, the tax situation is always a complicated one because there are not only the taxes levied by the British government, but also those levied by the destination you are visiting. We recommend you always ask the issuing agent or airline to confirm that the taxes are included, and to let you know the total.
For example, on leaving Antigua you will need to pay $50 (East Caribbean) per person which is about £12, and when you leave Barbados you will be subject to an overseas departure tax of $25 (Barbados) which is about £8.
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Some of the details are not easy to understand.
Many holiday companies use abbreviations to describe
aspects of the holidays they are displaying (for
instance BB or B&B = Bed & Breakfast, HB = Half
Board, FB = Full Board, SC = Self Catering, RO
= Room Only, AI = All Inclusive). We do try to
discourage agents from including confusing text
codes in their deals, but sometimes the code will
enable their operator to quickly locate the holiday
on their data system. If you see an abbreviation
you are not sure about, please contact the holiday
seller for more details. |

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I telephoned an agent but the price quoted on your pages was not available.
Occasionally this can happen and we are always
sorry to hear when a viewer has experienced this.
Holiday prices can change minute by minute as
spaces fill up and it may be that you have just
missed the last places available at that price.
With 1.3 million unique users a month using our
site alone, there are a great many people out
there hunting for good deals. Our advertisers
can refresh their prices anything up to four times
a day, so the prices you see there should be representative
of what is available. However, the best advice
we can give is, if you see a good deal, snap it
up!
If you feel that any advertiser is displaying rogue prices on our site just to attract your attention, please let us know and we will quickly investigate and root them out.
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Where do you get your prices from?
Holiday operators and agents send in their prices. Some send us copies of their entire database each day. |

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Can I rely on the accuracy of the prices you display?
We ask all advertisers to ensure that the prices
quoted are accurate and available when they are
sent. They should also give dates for availability.
But prices do change fast, so the system is never
going to be 100 per cent perfect as our pages
are not live - but refreshed several times a day.
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I don't have time to check all your pages continually, but would like to keep up-to-date with any extra special bargains.
We offer an email newsletter for exactly
this purpose. Click
here to sign up now. |

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May we create a link to your site?
Yes we are delighted to for you to make a link
to our site. Click here
for a page of different-sized logos.
I am in the travel industry and would like to
display prices on the destination pages of your
site or have a banner on your site? How do I do
this?
We have a dedicated 'Advertise with us' page which will tell you more about it. Alternatively, email us and one of our business development team will get in touch with you. |

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